1 day conference. Date: 24th June 2009
Venue: Watersedge, The Rocks, Sydney
Delegate tickets priced at A$695 +gst
Chair: Ross Monaghan, Lecturer, Deakin University & Founder, The Media Pod (CONFIRMED)
Ministerial Keynote Address
8.30 – 9.00 What is Open Government and is it achievable?
- What is the potential for Government, and Government agencies, to
make better use of web 2.0 technologies to engage and collaborate with citizens?
- Leading by example; case studies of innovation
- What do we need to bridge the digital divide?
Pia Waugh, IT&T Advisor to Senator Kate Lundy (CONFIRMED)
9.00 – 9.40 Can web 2.0 transform service delivery for Government?
The internet was started by Government, so what is the potential for Government, and Government agencies, to make better use of web 2.0 technologies to engage its citizens? Can Governments tap into the power and wisdom of the crowd? How can the Australian Government manage communication across multiple portfolios and Departments?
Ann Steward, Chief Information Officer of the Australian Government Information Management Office (AGIMO), Department of Finance and Deregulation (invited)
9.00 – 9.40 How can Governments benefit from web 2.0?
As Government’s engage their constituents online to improve policy development and service delivery, what are the opportunities and challenges faced by Government departments (Federal, State and Local) involved in eGovernment, or Government 2.0, initiatives? How can the web be used to deliver better outcomes for Australian citizens? What can we learn from the private sector? Peter will use a number of Australian and international case studies to demonstrate his points.
Peter Williams, CEO, Deloitte Digital (CONFIRMED)
9.40 -10.20 Web 2.0 in Government: the key issue of privacy
Government made easy? The challenges and opportunities of web 2.0 for Government are driven by the Government’s ability to guarantee privacy. How can Governments build trust through excellence in data management? What is the ideal policy and practice for data integrity and privacy?
Malcolm Crompton, Managing Director, Information Integrity Solutions (CONFIRMED) (Malcolm was formerly Australia’s Privacy Commissioner 1999-2004)
10.20 – 11.00 International keynote: US Government case study
Brian will discuss the creation and launch of the first US Government blog by a Cabinet secretary
Lessons learnt from the US Cabinet Secretary’s use of web 2.0 tools, particularly a blog for the US Government’s Department of Health. How can Ministers, and their Departments, use web 2.0 to engage communities, communicate policy and improve service delivery and outcomes?
Brian Giesen, Director – Digital Strategy, Ogilvy Public Relations Worldwide (CONFIRMED)
11.00 – 11.30 Morning break
11.30 – 12.10 Towards Government 2.0
Brian will discuss the creation and launch of the first US Government blog by a Cabinet secretary
what reforms are required of government to bring openness, collaboration and public engagement to policy-making and program delivery?
Stephen Collins, Founder, AcidLabs (CONFIRMED)
12.10 – 12.40 PANEL SESSION: The challenges of Gov 2.0:
a panel session to explore the issues; legal, technical, social, lessons from the public and private sectors and how to harness innovation within organisations
(Note: the Chair allocates five minutes for a delegate discussion session to prepare for the panel)
Michael Ossipoff, Director of Capability & Innovation, Telstra (CONFIRMED)
Tuan Dao, General Manager, Corporate IT Systems Division, Centrelink (CONFIRMED)
Matthew Landauer, Founder, OpenAustralia.org (CONFIRMED)
Dr Mark Elliott, Founder, Collabforge (CONFIRMED)
12.40 – 1.40 Lunch
Afternoon sessions: delegates can select from the following:
| Plenary room |
Breakout room 1
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Breakout room 2 |
1.40-2.20 Web 2.0 for internal and external communications:
Frank Connolly, Victorian Government Continuous Improvement Network(CONFIRMED)
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1.40-2.20 Social media for social change; how digital media can motivate behavioural change; Matt will discuss the IFAW anti-whaling campaign.
Ben Peacock, Founder, Republic of Everyone (CONFIRMED) |
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2.20-3.00 Case study: during the Victorian bushfires the Department of Justice created a “widget” that collected information from numerous social media sites such as Flickr (and took pressure off the CFA website) and enabled people around the world to donate money.
Darren Whitelaw, General Manager Corporate Communication, Strategic Communication Branch, Department of Justice (CONFIRMED) |
2.20-3.00 Blogging: platforms, house rules, what can you learn from Obama’s and Kevin07’s blogs.
Lily McCombs, Co-Founder, and Nick Moraitis, Co-Founder, Make Believe (CONFIRMED) |
2.20-3.00Community Engagement online: how to engage local communities on issues like housing development and planning; includes Local Government case studies
Matthew Crozier, Co-Founder & Director, Bang The Table (CONFIRMED) |
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3.00 – 3.30 Afternoon break
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3.00 – 3.30 Afternoon break |
3.00 – 3.30 Afternoon break
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3.30 – 4.15 Public consultation, wikis & internal collaboration. Award winning case study: FutureMelbourne.com.au and wePlan for Parks Victoria
Dr Mark Elliott, Founder, Collabforge (CONFIRMED) |
3.30 – 4.15 Shared knowledge: how can large organisations collect and share information to develop insights that solve problems and create opportunities?
Justin Harness, Associate Director, Macquarie Bank (CONFIRMED)
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3.30 – 4.15 Why Podcasting is the best “first step” into web 2.0, and what your equipment and software choices are.
Kylie Johnson, Head of New Media, Department of Environment, Heritage and Arts (CONFIRMED)
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4.15 – 5.00 Panel: Government web content managers give their perspectives on the top issues facing Gov 2.0 projects: defining strategy, legal approval, IT platforms, control, acceptable practices and ethics, how to collect and collate feedback:
Kylie Johnson, Head of New Media, Department of Environment, Heritage and Arts (CONFIRMED)
Darren Whitelaw, General Manager Corporate Communication, Strategic Communication Branch, Department of Justice (CONFIRMED)
Peter Alexander, Branch Manager, Online Services Branch, AGIMO (invited)
Craig Thomler, Online Communications Manager, Child Support Agency (invited)
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4.15 – 5.00 Effecting change with new media: What motivates people to get involved and take action? How can you involve your audience in your (digital) campaign?
Dave Gravina, Founder, Digital Eskimo (CONFIRMED)
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4.15 – 5.00 Social media for social change:
James Dellow, Senior Consultant, Headshift (CONFIRMED) |
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5.00 – 5.35 Tourism Australia and web 2.0
Nick’s presentation covers TA’s online Visiting Opinion Leaders advocacy program, social media outreach campaigns via Facebook (TA has 250,000 fans, growing at 1,000 fans a day), Twitter and UGC (user generated content) projects with partners such as Bebo and My Space.
Nick Baker, EGM, Marketing, Tourism Australia (CONFIRMED)
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5.00 – 5.35 Citizen Innovation:
Harnessing collaboration for service delivery, legislation and policy development. How can government and public sector organisations leverage the participation of their stakeholders in the interest of co-creating social resources?
Darren Sharp, Senior Consultant, Collabforge (CONFIRMED) |
5.00 – 5.35 Online collaboration across Government agencies: case study: CSIRO & BOM
web services technologies for sharing information between government agencies: challenges and opportunities
Ross Ackland, Research Manager, CSIRO and Deputy Director W3C Australia (CONFIRMED) |
5.30 – 6.15 Via Skype video link Australia-UK
Fear and Loathing in Cyberspace: The changing relationship between the governed and The Government
In this Q&A session Dominic will discuss the key issues in web 2.0 for Government: what unites us and what divides us on this topic. Dominic will draw from his experiences on web 2.0 projects in UK and USA. To understand the potential of the web, first you must learn to ‘be’ the web: but what does this mean for Government Departments and the people who want to lead this change (or who are charged with driving this change)?
Web 2.0 changes relationships with the public: does this require real and lasting cultural change within organizations? Learning to listen, learn, adapt and change to what their people need and want from government. Surely this is just good politics? After all, listening, learning, adapting – and ultimately crowd surfing to re-election is the objective? Reach out (online) and listen
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Dominic Campbell, Founder, FutureGov Consultancy UK (CONFIRMED) in conversation with
James Dellow, Consultant, Headshift (CONFIRMED)
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